Terms and Conditions

Quotes:  All quotes are valid for 30 days and can be modified after final evaluation of the project or product.

Samples and Demos:  One sample under a value of $20.00 can be provided free of charge. Any borrowed sample or demo must be returned within the agreed upon time. If there is any damage to the sample or demo, the borrower is fully responsible for the replacement cost.

Purchase Orders:  All purchase orders are non-cancelable, non-returnable (NCNR). Minimum quantity per shipment varies.

Purchase Order Acknowledgements:  Microtips will acknowledge the purchase order within five working days with the confirmed shipping dates with change order/reschedule terms and conditions. Customers are responsible to verify the shipping dates and communicate via fax with the signed copy of that acknowledgement form.

Change Orders/Reschedules:  Microtips requires a minimum of 30 days advance notice to reschedule and all rescheduled ship dates must be within 30 days of original ship date. There are no more that two revisions per order allowed for monochrome and one revision per order allowed for color.

Payment Terms and Conditions:

  • All payments are due in advance of shipment unless credit terms have been approved by Microtips credit department.
  • Standard payment terms shall be thirty (30) days from the date of the billing invoice. Variance from Microtips' standard payment terms must be approved in writing by Microtips' credit department and kept on file at Microtips Technology, LLC.
  • International accounts without ties to the United States are required to provide a letter of credit equal to the amount of the purchase order payable to Microtips Technology, LLC. To avoid providing a letter of credit, payment of 50% must be paid at the time the order is placed and the balance paid prior to shipping product.
  • Customers outside the U.S. need to pay in U.S. Dollars and are responsible for all duties or fees required by their country.
  • Late fees will be assessed at a rate of 10% APR on all invoices 15 days past the due date, according to the terms entered on the invoice.
  • In the event this account has to be placed for collection, the customer is subject to all court costs, attorney fees and collection fees. In the event of a dispute requiring litigation, the parties agree that jurisdiction and venue will be in Orange County Florida.
  • Microtips Technology reports to D&B after a 20 day grace period.

Return Merchandise Authorization

  • Microtips Technology understands that it is an inconvenience for all concerned to find a problem with a product.
  • All merchandise being returned must be approved by Microtips Technology. Upon approval, you will receive an RMA number, which must be affixed on the outside of all package(s) being returned. Failure to do so may result in your merchandise being refused.
  • Place a copy of the RMA paperwork provided inside the box being returned. Written description of the problem with as much information as possible about the failure conditions should be sent with the item. This will assist Microtips' engineering department in resolving this problem and prevent future problems.
  • Return all items within 30-days of the RMA issue date.
  • Return merchandise via a carrier that can provide you with proof of delivery and insure the item(s). The customer is responsible for return freight charges. Freight will not be charged on the return or replacement unit.
  • The customer holds the responsibility for proper packaging and shipping of equipment to Microtips Technology. Items damaged or lost will be the sole responsibility of the customer.
  • Items being returned as defective are tested and certified by Microtips Technology. Items returned with "No Problem Found" may be subject to a testing and handling fee not to exceed $50 per item. (See Hardware)
  • Microtips Technology reserves the right to replace the defective item(s) with an equivalent product having similar technical specifications at our sole discretion.
  • International shipments should indicate that these are "Liquid Crystal Displays being returned to the manufacturer for repair / replacement. No commercial value, value set for customs purposes only." Value for damaged LCDs is $1.00 USD per piece. This helps avoid being charged for duplicate customs fees.
  • Ship to: Microtips Technology, 3504 Lake Lynda Dr., Suite 110, Orlando, FL 32817-1484
  • The warranty is effective from date of receipt. The warranty covers defects in materials or workmanship and excludes normal wear and damage caused by mistreatment, tampering or improper handling.
  • A credit memo will be issued upon receipt of return parts and customer will be re-billed when replacement parts are sent. Credits issued by Microtips have no monetary value. Credits are to be applied to new or existing account balances only.
  • All Microtips' products are uniquely built for our customers. Microtips would not otherwise build these products without receipt of your purchase order. All purchase orders are non-cancelable, non-returnable. All RMAs are repaired or replaced.

NOTE:  All internal components are serial numbered and tracked for each individual shipment.

Hardware:  If you have received an item and you think it is defective, please contact the technical support department at the manufacturer before you call us for an RMA number. More than 90% of our returns turn out to be working after our technicians tested them. We do not guarantee against incompatibility since we do not know your system configuration. So please check with the manufacturer to find out if the product you want will work with your system. You also need to make sure you have the appropriate bus/slot/port for the item you are purchasing. If we receive an item that is tested to be non-defective, we will return the same item back to the customer and may be subject to a testing handling fee.

Use of Website:  Microtips Technology authorizes you to view and download the materials at this Website ("Site") only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. For purposes of these Terms & Conditions, any use of these materials on any other Website or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.

Use of Software:  If you download software or use software contained on this site ("Software"), use of the Software is subject to the license terms in the Software License Agreement that accompanies or is provided with the Software. You may not download, install or use the Software until you have read and accepted the terms of the Software License Agreement.

User Submissions:  Other than personally identifiable information, which is covered under the Microtips Technology Online Privacy Statement, any material, information or other communication you transmit or post to this Site will be considered non-confidential and non-proprietary ("Communications"). Microtips Technology will have no obligations with respect to the Communications. Microtips Technology and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

Links To Other Websites:  Links to third party Websites on this Site are provided solely as a convenience to you. If you use these links, you will leave this Site. Microtips Technology has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Thus, Microtips Technology does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

Disclaimer:  THE MATERIALS AND SERVICES PROVIDED AT THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Microtips Technology further does not warrant the accuracy and completeness of the materials or services at this Site. Microtips Technology may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. The materials and services at this Site may be out of date, and Microtips Technology makes no commitment to update the materials and services at this Site. Information published at this Site may refer to products, programs or services that are not available in your country.

Limitation of Liability:  IN NO EVENT WILL MICROTIPS TECHNOLOGY, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEB SITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Procedure for Making Claims of Copyright Infringement:  In accordance with the Digital Millennium Copyright Act (17 USC ยง 512), Microtips Technology for the purpose of this site shall be considered as a Service Provider.

Designated Agent to Receive Notification of Claimed Infringement:  Microtips Technology

General:  Microtips Technology may revise these Terms & Conditions at any time by updating this posting. You should visit this page from time to time to review the then-current Terms & Conditions because they are binding on you. Certain provisions of these Terms & Conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Site.

Additional Terms and Conditions:  If the recipient of this quote does not object set forth any of the above stated terms and conditions in writing within seven working days from the date of this quote, it will be considered as agreed upon terms and conditions by the recipient of this quote and Microtips Technology, LLC. Hence, stated terms and conditions which made part of the purchase order placed by the recipient will not supersede these stated terms and conditions above.

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